all orders shipped out within 1-2 business days!!
Terms and Conditions
1. Overview
These Terms and Conditions govern the use of our online store: Izote, the purchase of our products, and any services provided by Izote. By accessing or using our website, you agree to these Terms and Conditions.
2. Services and Product Availability
We reserve the right to modify, suspend, or discontinue our services and products at any time without notice. Product descriptions, images, pricing, and availability are subject to change. We strive to provide accurate information, but errors may occasionally occur. In such cases, we reserve the right to correct inaccuracies and cancel orders that may arise from such errors.
3. Payments and Transactions
All payments are processed securely through our payment gateway provider. We accept credit cards, debit cards, and other methods specified at checkout. Prices displayed on our website do not include shipping and taxes unless otherwise stated. You are responsible for providing accurate payment details.
4. Customer Expectations and Liability
While we strive to maintain the accuracy of information on our website, we do not guarantee that all information is free from errors, complete, or current. We are not liable for any damages resulting from the use of our website or any interruptions, including temporary downtime.
5. Intellectual Property Rights
All content, including but not limited to product descriptions, images, logos, and text, are protected by copyright laws and remain the property of Izote. You may not reproduce, distribute, or exploit any content from our site for commercial purposes without our written permission.
6. User Conduct
Users agree not to engage in any behavior on our website that is unlawful, offensive, or disruptive. Prohibited activities include, but are not limited to, hate speech, harassment, and the distribution of spam or unauthorized promotions.
7. Account Suspension and Termination
We reserve the right to disable or terminate any user account that violates these Terms and Conditions or engages in inappropriate or illegal activity. Such determinations are made at our discretion.
8. Limitation of Liability
To the fullest extent permitted by law, Izote disclaims any liability for direct, indirect, incidental, or consequential damages resulting from your use of our site or products. Our total liability is limited to the purchase price of any affected product(s).
9. Changes to Terms and Conditions
We may update these Terms and Conditions periodically. Any changes will be posted on this page with an updated date.
10. Contact Information
For questions regarding these Terms and Conditions, please contact us at: info@izote.shop
Last Updated: Nov. 6, 2024
Return and Refund Policy
We hope that every product you purchase, you truly enjoy and love as it finds a home in your wardrobe. If you are not pleased with the product, you may return eligible unworn, and unwashed products for store credit within 30 days of the purchase.
Please note that the return shipping costs are the responsibility of the customer.
To be eligible for store credit, the products must be in the following conditions:
- Items must not be worn or washed, or contain any signs of wear and damage.
- If the item contained a tag, the item must still have the tag attached.
- All items MUST be free of stains, marks, strong odors, animal hair, and deodorant stains.
- All sale items are FINAL SALE and are not eligible for returns in exchange for store credit.
- Returns of the items must be postmarked within 30 days of purchase. If an item is returned outside this timeframe, it will not be accepted
If the item meets the criteria from above, simply ship the item with the invoice to the following address:
PO Box 2062
Lake Dallas, TX 75065
Once we receive your item, please allow some time to process the return. We will email you once the return is processed in exchange for store credit.
Thank you,
Izote
